What Our Customers say about us
Just to let you ladies out there know about a great product at this hair salon and spa. Brocata super silk, super soft and no more frizz,best thing I have ever done for my hair, highly recommend this service. Well worth it!!!!
I was in yesterday to get a full head of highlights . I just wanted to let whom ever know, that the stylist did a fantastic job on my hair. I came in a few days prior to my apt and had a mini consultation with her. I was nervous, as I had previous dye and long hair. It's always a risk lightening your hair given these circumstances however she was very confident in her work and outcome. She was very upbeat and has a great personality.
I am very pleased with my new do. When someone does a great job a little recognition is deserved.
Thanks so much to the Excel team :)
For years I have been platinum blonde and resistant to change. Excel Salon & Spa transformed my hair and look to a beautiful brunette and I could not be happier. My stylist took the time to properly dye my hair in stages, to ensure even rich colour throughout my hair. Now my hair is soft, shiny, and healthy. Thank you so much Excel salon for treating me like a princess and making me feel even better. As long as I am living in Kelowna, I’ll never try a new salon.
Had a great haircut by stylist she listened well to what I wanted and gave me exactly what I asked for. :) The environment was clean and bright. I was happy to get a fresh coffee and parking was easy! I look forward to next time and may even get my nails done!
The other day I wandered in to Excel a couple hours before going to work, wanting a refreshing look for my hair! I had high expectations (for I have curl, red hair, a strict student budget, and only 2 hours before I had to be back at work.) WELL, I was beyond impressed and feeling like a million bucks when I walked out an hour and half later! I ended up getting a halo of blondish- goldish- foils, and a the hairdresser Jill was super nice! Not to mention the relaxed classy environment made me feel elegant! SO thankyou Jill- and Im DEFINITELY coming back again!
My amazing up do for a Halloween party I went to as Aphrodite. Thanks again to my amazing stylist Anne!!"
Any of my Ladies out there looking for an awesome salon and spa, I highly recommend Excel! Judy and her awesome team are located on Pandosy in kelowna! They have tons of awesome new products including "Cherry Blooms" brush on fibre eyelash extensions! There a must try!
Had a fun day yesterday. I had Theresa fix up my eyebrows with a wax and a tint. I have been to Theresa before for my eyebrows and trust her to do a good job, she has never let me down. I highly recommend this lady from Excel.
Best spa day ever!! Love Excel. I'll be back!!!
From the first email to the morning of the wedding Judy and team pampered me and helped me with every detail. Rachael is an amazing stylist, taking time to know me and my style to personalize my undo. Theresa got my makeup and nails done wonderful, very bridal and elegant but not over the top. I would definitely recommend all brides to contact Judy, she truly goes above and beyond to make your day stress free.
In preparation for my destination wedding I needed to find a good salon that could do not only my hair but my bridal party's hair and our make up. After some online research and a lot of luck, I stumbled upon Excel Salon and Spa and ended up with a service that far surpassed my expectations. Judy was such a pleasure to organize my special day with. She went above and beyond and opened her Salon to us on a Sunday (a day she is normally closed). She offered us the space as our own and had a selection of beverages and food ready for me and my bridal party. I felt right at home with my girls and it was such a wonderful and perfect start to the day. Together with her team of experts they were able to get both hair and make-up completed for me and my 5 girls by noon. Our stylist Amine who did my hair was nothing short of magical and I don't think I have ever looked so beautiful. I had flowing voluminous curls and just the right amount of make-up to accentuate all my best features. It was the same for my bridal party, who all looked stunning! I want to thank Judy and her team for helping in making our wedding such an unforgettable fairy tale. I would highly recommend Excel Salon and Spa for any service they offer, and especially for a wedding party's hair and make-up.
Lisa Catia Walker (married on August 24th, 2014)
Excel is a remarkable, extraordinary place, where incredible things happen. There are singular women there, who possess unrivaled talent; who transcend expectations, and perform miracles. Excel is no ordinary place. Magic happens there. Fear turns to joy, strangers become friends, and unbelievable transformations happen. When I entered Excel, I brought with me a long history of disappointing salon experiences. I was stressed out, emotional, and incredibly afraid. The women at Excel understood my distress, and they worked tirelessly to ensure that my experience would not be one I would soon forget. I received moral support from every single member of the Excel team at some point during my time there. They stuck by my side, and let me know it was going to be okay. I have never experienced anything like it. Terri was my stylist, she's the newest member of the Excel team, and she's amazing. She's patient, compassionate, and talented. Terri is diligent, she has integrity, and she takes pride in her work. She did an amazing job on my hair, and has gained a loyal new client. My experience at Excel has restored my trust in stylists, and that was not an easy thing to do. I have had some truly horrible experiences. I know all too well how disappointing a bad style can be, and I would never recommend something that I don't trust or love, but believe me, at Excel, you're in good hands. Excel is no ordinary place. Magic happens there. When you go, would you mind sending a hi from me, and would you let them all know that I'll be back soon?
This wonderful team of highly-skilled magicians has been the answer to my prayers. I have just arrived back in Kelowna after many years away so I was nervously looking for a salon/spa that would see ME rather than just some senior woman who was disappearing into the invisibility of my golden years. In poor health for a long while, I longed to have my hair regain its previous vitality but I was worried that no one could help me when I walked through the door of this salon. I needn't have been. From that first moment, I felt the warmth of people who truly care that their clients leave feeling beautiful. Judy immediately put me at ease with her warm welcome and a badly-needed cup of coffee. I have to fight in my mind to describe my stylist, Terri because my words feel inadequate to describe her amazing insight, professional guidance and skills. She enriched my hair color, layered my hair with a beautiful cut and even gave me the courage to try extensions. I left the salon feeling like a million bucks. I returned days later for my first gel nails to be applied and again, I was made to feel like part of a "family". I returned for a touchup on my nails today and enjoyed the feeling of being among a sisterhood with everyone interested in everyone else and some very pretty ladies emerging from the salon chairs. I plan to be a permanent client because even though I'm short, I always leave there walking a lot taller. I would not hesitate to offer this fabulous team my highest recommendation and I wish all of you every success in meeting your dreams and aspirations. A special thank you to Judy, Terri, Stephanie and Traci for your hard work on me, your thoughtful guidance and your every kindness.
I had the most amazing experience today at Excel Salon & Spa! Having just moved to Kelowna 6 weeks ago- I have no friends or contacts. So...I dropped in to ask if I could make an appt for a color. The next thing you know I was sitting in Terri's chair and they had Traci on the phone to come in and take care of my gel nails that were a mess! Everyone was so kind and friendly and TALENTED!! I am so happy with my hair and my nails are on the road to full recovery and look fantastic!! I really feel like I found the best salon in Kelowna! One more thing - the owner- Judy- is exquisite and incredibly nice. I am soooo happy! Charlene from Vancouver (Tsawwassen)
Charlene Campbell Thomas
I recently had my nails done, a gel fill, by their new nail technician Traci last month. After four weeks of rough wear, I hit my nails very hard while spring cleaning (twice). They should have ripped off! But they didn't...this is proof that their new tech delivers great quality service. As well, she is personable and just delightful to engage with! Go relax and get your nails done right! Great job hiring a gem Judy!
My daughter, Sophie, and I absolutely LOVED our mani-pedi day at Excel. Tracy and Theresa were fantastic and the setting was relaxing and inviting. The perfect place for a fun girls day. We will be doing it again soon!
All the best,
Yesterday (Mar 27) was the very first time I visited your salon and I want to send a big hug and a big kudos to Jill for caring so much as she cut and styled my hair. I went in to my appointment with a sorry head of hair (and a little apprehensive) and walked out feeling completely renewed and so very happy with my "sexy" hair!! Jill definitely has gained a steady client right here...with me...love her!!
Thanks so much, Jill! My husband was impressed as well! Lol. See you in a few weeks!
I was thrilled when I called your salon to find out that you do acrylic nails. Traci did an excellent job on my nails and I will be back to see her in a couple of weeks for a fill and a pedicure as well. By the way - great salon and friendly staff.
Thanks, Shirley Verkade
Amazing salon and great service. The staff were so friendly! Thanks again for everything :)
Very friendly staff and excellent services. The staff goes above and beyond to make sure you have everything you need. I would recommend this salon to all.
Loved my Brocato silk hair treatment and pedicure. The staff is excellent!
Thank you Anna for taking the time to listen and plan the color and cut for me yesterday! So happy!!!!!
Hi - I’d just like you to relay a message to the gal that cut my hair last week. Not sure of her name, but, I know she was from the UK. Anyway, I love the way she cut my hair and it’s so easy to look after. The best cut I’ve had since living in Kelowna and that’s 3 yrs. now.
Thanks again - Fran
I recently had my hair styled and foiled by Anna at Excel Salon. I love my new hairstyle and colour. I love it!!!! Anna was extremely confident, fast, and so upbeat and kind. Anna listened to my requests and gave great, helpful advice as to what colours, and techniques she would use to give the desired outcome.
While I was waiting for the foils to process, I had the opportunity to get my nails done by Jennah. I had gel polish applied to my natural nails. I got the cutest little, French tips applied to my short nails. Jennah was super fast and made my nails look so nice. I love them!!!!
Excel Salon is beautifully set up, the colours are warm, inviting, and modern. The layout is lovely and beautifully decorated, there are thoughtful touches everywhere. Judy and her staff go out of their way to make you feel welcome. They are very quick to assist you with getting your belongings settled and offer you a refreshment. The prices for services rendered are reasonable. I would not hesitate to go there again. For any pampering you require I encourage you to try Excel Salon and Spa, you truly will not regret it.
I talked to Michelle just now, and I need you to know that you and your “ladies” are heroes! I know this is sounding like a love-in, but Michelle’s voice was back to what she was before – happy. She has the highest praise for you, Anna, and the others, and the service she received. I would also like you to know, that you didn’t just help Michelle and myself out, you helped a lot of people – Michelle does volunteering in the community, and helps hundreds of people herself. She can’t help people if she is so depressed she won’t go out of her house – so now, she is back, she can continue uplifting the people around her. The cut that she received from Anna, while it couldn’t fix the damage definitely made it the best it could be. As well, your affirmation that she had a hack job (I heard you took pictures!), boosted her self-esteem. She also raved about how wonderful the massage was.
I will always feel confident referring people to you and the salon, and Michelle will too. (although I know this wasn’t your main focus in doing what you did, but it’s a great by-product!)
If you believe in Karma, you received tonnes of the good Karma today!
Good evening, I just want to say I really love the staff atmosphere and service. I came in today greeted with smiles a cup coffee then met Dana who did the very best pedicure waxing I have had to date. I can't believe the time effort Dana put into my pedicure. I'm very happy with my soft clean tidy toes! Then before I left another coffee. Thank u for great service and I am a lifer lol see u on 8 weeks!
I thoroughly enjoy the service and staff everytime I come for a appointment. Greeted by smiles, a cup coffee followed by ladies that are very thorough in there job. Love my manicures and pedicures on regular basis. Won't go elsewhere!
Amazing place and amazing service. I dont go anywhere else! First of all they treat you with water, tea or coffee, they give you the best head massage ever while washing your hair, and it's the only place where I always came out happy with my haircut. You get what you ask for! Every one working there always greets me and smiles at me and i have my regular hairdresser, the talented Anna. She's fun, giggly, and knows what she's doing. I always have a good time when I go, and I recommend this place 100%! Excellent everything.
Just want to say "What a great place to have your hair done" I was going to the salon for a change and boy did I get it!" I went from a dark blonde to a platinum blonde and from shoulder length hair to very short I have never had my hair this colour but I've had it short about 10yrs ago. It looks GREAT!!!! Thanks Marleigh for everything. Your an amazing stylist and you made me look younger!!!
My parents were visiting from out of town, and my mother and I decided to get our nails done as a rare treat. Not knowing where to go, we just started walking down Pandosy and decided to try getting a side by side appointment at Excel. Although my mother and I were not able to get our nails done side by side, we were able to be taken in immediately for two appointments done in succession with Traci. The atmosphere was welcoming and the staff was very accommodating. An extra chair was provided at the nail table so my mother and I could visit during both of our appointments, with tea and coffee served while we waited. Our Nail Technician Traci was warm, friendly and professional and did a great job. She did her best to answer questions I had, and provided some good preventative suggestions. My mother and I are both very happy with our nails and will certainly be returning sometime soon. Thank you Traci ☺
Just moved to Kelowna, and I have already had two amazing experiences at this salon. Recently, I did the silkworm hair smoothing treatment. The staff have a special way of doing this treatment, which involves leaving it in for a few days (instead of washing it out right away as the manufacturer instructs). It worked amazing. My hair is smooth, shiny and easy to manage. I am getting tons of compliments. 10/10 would do this treatment again, and at this salon.
I absolutely had the best experience at Excel. Clean, Classy, and the Professionals are AMAZING!!!!!!!!!!! Will definitely be coming back for all my needs :)
Thank you. I also wanted to share with you that the hair cut I was given at 8:30 a.m. in October whilst my husband was very ill in ICU has recovered. He tells me it is the prettiest and most lovely hair style and cut I have ever had in our 52 years of marriage. So thank you so very much.
I want you to know how much I appreciate your EXCEPTIONAL customer service. Your personal warmth and friendliness made our interaction so memorable, and I will be telling everyone about it!
Thank you so much for going the extra mile and for bringing such a bright spot to my day during our conversations.
Have a wonderful holiday season – stay stress free – and all the best for 2018.
I have been looking for a hairdresser and decided to go online and do my research after my horrible experience with another hairdresser. I found Excel Salon and thank god I did. I called up and told the lady I’m very nervous as I have long hair and haven’t had the best experience. She assured me that it was all going to be okay, and the hairdresser was good. I went in and Veronica listened to my concerns and had a few suggestions. I decided to let her go ahead, and I tell you the nerves started to subside as I saw she knew what she was doing. She finished my hair and i have never been happier. Finally I found the perfect place and a hairdresser who knows how to colour, cut and style. Ladies don’t hesitate this is where you want to go for all your hair needs. Thanks again Veronica
Here on vacation, I needed a brow wax and tint and was very happy when I called on a whim and was offered threading as an option. The woman who provided my service was excellent. I walked out with amazing looking brows! I wish I could take her home with me! The spa is welcoming and very clean. The service was excellent.